Privacy Policy
Effective Date: 25 May 2023
SimCortex Pty Ltd ("SimCortex", "we", "us" or "our") is committed to protecting the privacy of our customers and ensuring the confidentiality of the information you provide to us. This Privacy Policy outlines our practices for gathering, using, disclosing, and managing a customer's personal data.
Collection of Information
We may collect personal information that you provide directly to us. This includes:
- Contact details such as name and email address
- Billing information like credit card details and billing address
- User-generated content, feedback, and other content you provide
- Any other personal information you provide to us when you are in contact with us
Use of Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information, including confirmations and receipts
- Respond to your comments, questions, and requests and provide customer service
- Send you technical notices, updates, security alerts, and support and administrative messages
Disclosure of Information
We do not share your personal information with third parties except in the following situations:
- To service providers who perform services on our behalf
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of SimCortex employees or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company
Data Security
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, the internet is not 100% secure and we cannot guarantee the security of your information.
Access and Correction
You have the right to access the personal information we hold about you and to request correction of it if it is inaccurate, incomplete, or out of date.
Changes to This Policy
We may modify this Privacy Policy at any time, but we will provide notice of any material changes by posting the updated policy on our website and changing the "Effective Date" at the top.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@simcortex.com.
Jurisdiction
Our business operates in New South Wales, Australia. All disputes will be handled in accordance with Australian law and jurisdiction. This Privacy Policy complies with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).